Rejuvenate Manor Terms & Conditions

The following terms and conditions, together with our client consent form and Privacy Policy (available online at www.australianskinclinics.com.au) govern purchases made through Australian Skin Clinics and constitute the entire agreement between the contracting parties (‘Agreement’). All purchases of our Products and Treatments will be governed by the Agreement in force as at the date the purchase is made. By making a purchase, you agree to be bound by the Agreement in force on the date of purchase. Our right to vary the Agreement does not extend to provide us with the right to vary pricing of any prepaid Products or Treatments once we have received payment for a Product or Treatment. If you are uncertain about any of the terms of the Agreement, please contact us before the completion of any purchase.

Please consult with your own physician or health care practitioner regarding the use of any goods, Products or information received from us before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition.

REVIEW OF TERMS

The Agreement is subject to change from time to time without notice. Past terms and conditions and Privacy Policies can be accessed on request by written notice to us.

You can make this request by emailing; info@rejuvenatemanor.com

ADVICE AND INFORMATION

The advice and information contained within or accessible by you through our clinics or on our website (‘Information’) is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions.

The statements made about Products and Treatments have not been evaluated by the Australian Therapeutic Goods Administration or any other regulator, and the results reported, if any, may not necessarily occur in all individuals. The statements and Products and Treatments are not intended to diagnose, treat, cure or prevent any condition or disease.

Use of the Information is not meant to serve as a substitute for professional medical advice. Please consult with your own physician or health care practitioner regarding the use of any of our Products, Treatments or the Information before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition.

While we make every effort to ensure that the Information is correct, to the extent permitted by applicable law, we do not warrant that the Product or Treatment descriptions, colours, ingredients, information, or other content available in our clinics on or via our website is accurate, complete, reliable, current, available or error-free. We take no responsibility for any loss or damage arising from use of information or reliance on advice.

Reference to any Products, Treatments, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Rejuvenate Manor.

PRODUCTS, SERVICES & BOOKINGS

All bookings made through businesses websites, in clinic, or via phone or email are requests for appointments and are subject to confirmation and acceptance by us. We reserve the right to decline or cancel any booking at our discretion.

All Products and Treatments offered by Rejuvenate Manor are provided for personal use only and must not be resold or used for commercial purposes.

We may limit the availability of certain Treatments or Products based on clinical suitability, practitioner availability, or other operational requirements.

In the event that a requested Treatment or Product is unavailable, we may reschedule your appointment or offer an alternative option where appropriate.

USE OF PRODUCTS SOLD AT REJUVENATE MANOR

By purchasing Products from any of our businesses within Rejuvenate Manor, you acknowledge that you are bound by these terms and conditions and agree to use the Products only for their intended purpose and strictly in accordance with the Products instructions, precautions and guidelines. Any other use will cause you to assume full responsibility for any loss or damage arising from their use.

Questions as to use can be directed to us by emailing info@rejuvenatemanor.com.

You should always check the ingredients for products to avoid potential allergic reactions. You should patch test new products to your skincare regime on a small area of skin such as the underside of your arm at the inner elbow for 7 days prior to full use on the face and or body.

If any minor uses any Product purchased through us it should be only after the parent or legal guardian has discussed the Product with the minor’s doctor.

ALLERGIES AND REACTIONS

You hereby acknowledge and agree that Rejuvenate Manor and all of its Related Bodies Corporate, franchises, affiliates, officers, directors, employees and agents shall not be liable with respect to, and you hereby waive, release, and agree not to take action against any of them upon, any claim for any loss or harm suffered or incurred by you in connection with, arising out of, or in any way related to, an allergic reaction you suffer as a result of our Products or Treatments unless that allergic reaction is caused by our gross negligence or wilful default.

PRICES AND PAYMENTS

Rejuvenate Manor operates as a shared clinic space and is not the provider of all Products and Treatments offered within the premises. Individual practitioners, clinicians, and businesses operating from Rejuvenate Manor are independent operators and are solely responsible for setting and managing their own pricing, payment terms, and service offerings.

As such:

Prices for Products and Treatments are determined by each individual practitioner or business and may vary.
Prices may be changed at any time at the discretion of the individual provider without notice from Rejuvenate Manor.
You are responsible for confirming all pricing, inclusions, and payment terms directly with the relevant practitioner or business prior to booking or receiving any Products or Treatments.

Rejuvenate Manor does not control, set, or guarantee pricing for any third-party providers operating within the clinic and is not liable for any discrepancies, misunderstandings, or disputes relating to pricing, payments, or services between you and those providers.

All payments for Products or Treatments are made directly to the relevant practitioner or business unless otherwise expressly stated. Any issues relating to billing, refunds, or payment disputes must be addressed directly with that provider.

To the fullest extent permitted by law, Rejuvenate Manor disclaims all liability for any loss, damage, or disagreement arising from pricing, payment arrangements, or transactions between clients and independent businesses operating within the premises.

CANCELLATION POLICY

Rejuvenate Manor operates as a shared clinic space, and each independent practitioner or business operating within the premises maintains their own cancellation and rescheduling policies.

Cancellation requirements, notice periods, fees, and consequences for missed appointments will vary depending on the individual provider.

You are responsible for reviewing and understanding the cancellation policy of the specific practitioner or business you have booked with prior to your appointment. This information is typically available on their website or can be obtained by contacting them directly.

Rejuvenate Manor is not responsible for enforcing, managing, or resolving any cancellation-related matters, including fees, forfeited deposits, or treatment deductions. Any disputes or enquiries must be directed to the relevant practitioner or business.

ADVERSE REACTION POLICY

Each practitioner or business operating within Rejuvenate Manor is independently responsible for managing adverse reactions, complications, or concerns arising from their Treatments.

If you experience an adverse reaction, you must contact the practitioner or business who performed your treatment directly, as they will have their own policies and procedures for assessment, follow-up care, and resolution.

These policies, including any required review periods or follow-up consultations, may vary between providers and should be reviewed on their individual websites or discussed with them prior to treatment.

Rejuvenate Manor does not provide clinical oversight of independent practitioners and is not liable for the assessment, management, or outcomes of any adverse reactions.

CHILDREN IN CLINIC

Children are welcome at Rejuvenate Manor; however, we do not provide supervision for children in waiting areas and accept no responsibility for unattended children.

Each independent practitioner or business operating within Rejuvenate Manor determines their own policies regarding whether children are permitted in treatment rooms. You are responsible for confirming these arrangements directly with your chosen provider prior to your appointment.

If a practitioner or business does not allow children in their treatment room, Rejuvenate Manor is not responsible for supervising or caring for children during your appointment and is under no obligation to provide supervision or assistance.

PROVISION OF INFORMATION

In order for us to provide our Products and Treatments to you, you may be required to complete and submit a client consent form. In some cases, we may be able to provide a limited range of Treatments to you if you do not wish to provide the information required to complete a client consent form, however we retain the right to refuse to provide our Products and Treatments to you in our absolute discretion.

In order to complete the client consent form, you will be required to provide us with a range of information about yourself including without limitation information about your health, medical conditions, treatment history, family health history, diet and lifestyle. By completing the client consent form, you warrant and represent that the information you provide to us is true and correct in all material respects and that you have provided all relevant information. Further, you acknowledge and agree that we accept no liability for any loss or damage that you suffer as a result of providing us with incorrect information or in connection with a failure to provide us with all relevant information in the client consent form.

PRIVACY

We collect personal information directly from clients or potential future clients when they personally complete and submit a client consent form, purchase Products or Treatments from us, or use our websites.

We collect personal information when a Product or Treatment is purchased in order to provide the requested treatment, provide updated information, and advise which other Treatments may be of interest to you. You do not need to provide us with personal information; however this may result in us being unable to provide a Product or Treatment to you.

You acknowledge the basis on which (and purposes for which) we may collect your personal information and authorise such collection in accordance with the terms of our Privacy Policy from time to time. You must ensure that the personal information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. You agree not to provide misleading, deceptive or false information and that you indemnify us against any claims made against us as a result of your non-compliance with these terms.

For more information about how we deal with your personal information, please review our privacy policy on our website.

SENSITIVE INFORMATION

We may collect information disclosed to us about your physical and mental health and well-being (‘Sensitive Information’).

We will only ever use Sensitive Information for providing Treatments to customers. Sensitive Information will not be used or disclosed for any other purpose without consent, except where disclosure may be required by law or is necessary to protect the rights or property of Rejuvenate Manor, a related company, any member of the public, or to lessen a serious threat to a person’s health or safety.

BREACH AND TERMINATION

We reserve the right to suspend or terminate your access to our services if you breach these Terms and Conditions.

We may also refuse service at our discretion where appropriate.

GIFT CARDS AND VOUCHERS

Gift cards and vouchers issued by individual practitioners or businesses operating within Rejuvenate Manor are managed solely by those respective providers.

Each business is responsible for its own terms relating to issuance, redemption, expiry dates, refunds, replacements, and any associated conditions.

You must refer directly to the relevant practitioner or business for full details regarding their gift card or voucher policies, including expiry periods, usage restrictions, and replacement procedures. Rejuvenate Manor does not manage, control, or accept liability for any gift cards or vouchers issued by independent businesses within the clinic, including any disputes, losses, or redemption issues.

Lost or stolen vouchers issued by individual businesses may not be replaced unless permitted under that provider’s specific policy.

PREPAID TREATMENTS

Policies relating to prepaid treatments, including transferability, usage conditions, and expiry periods, are determined by each individual practitioner or business operating within Rejuvenate Manor.

You are responsible for confirming the specific terms and conditions that apply to your prepaid treatments directly with the relevant provider prior to purchase. These terms may vary between businesses.

Any matters relating to expired treatments, refunds, or redemption of prepaid services must be addressed directly with the practitioner or business from whom the treatment was purchased.

PROMOTIONS AND OFFERS

Each individual practitioner or business operating within Rejuvenate Manor may offer their own promotions, discounts, or special offers, which are subject to their own specific terms and conditions. These offers may vary and can be changed or withdrawn at any time at the discretion of the individual provider.

In addition, Rejuvenate Manor may from time to time offer its own promotions or incentives. Any such offers will be subject to specific terms and conditions, including eligibility, validity periods, and any applicable restrictions, which will be communicated at the time of the promotion.

You are responsible for reviewing and understanding the terms and conditions of any promotion prior to participating. Rejuvenate Manor is not responsible for the administration, fulfilment, or disputes relating to promotions offered by independent practitioners or businesses operating within the premises.

INTELLECTUAL PROPERTY

All contents included in our clinics or on our website, including without limitation text, icons and graphics are owned or licensed by us or our suppliers and are protected by Australian and international intellectual property laws. All Product, Treatment and company names and logos mentioned in our clinics or on our website are the trademarks, Treatment marks or trading names of their respective owners, including us. You may download material from our web site for the sole purpose of using it as an information resource in connection with our Treatments. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our web site including, but not limited to, text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so. Nothing in these terms and conditions constitutes a transfer any intellectual property rights.

LIMITATION OF LIABILITY

To the full extent permitted by law, we make no representations or warranties, express or implied, regarding any matter including merchantability, fitness for a particular purpose or use in relation to any Product or Treatment supplied by us. Where legislation implies into this Agreement any condition or warranty that cannot be restricted or modified, our liability for any breach of such conditions or warranties will (to the full extent permitted by law) be limited to, at our option, one or more of the following: (a) replacement of the Products or Treatments, the repair of the Products , or the supply of equivalent Products or Treatments; (b) repayment of any part of the price of the Products or Treatments supplied; or (c) payment of the costs of replacing or repairing the Products or Treatments, or acquiring equivalent Products.

This Agreement will not be read or applied so as to purport to exclude, restrict or modify or have the effect of excluding, restricting or modifying the application in relation to the supply of any Products or Treatments pursuant to these terms of all or any of the provisions of the Competition and Consumer Act 2010 (Cth) or the provisions of any other statute, act or law of any State or Territory of the Commonwealth of Australia, or any other applicable territory, which by law cannot be excluded, restricted or modified.

LIMITATION OF LIABILITY WEBSITE

You agree that, to the fullest extent permitted by law, we will not be responsible or liable in relation to your use of any website of Rejuvenate Manor (‘Sites’) (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to our website; (c) data non-delivery, mis delivery, corruption, destruction or other modifications; (d) computer viruses, system failures or malfunctions which may occur in connection with your use of our website, including through or in relation to a hyperlink to or from third-party websites; (e) any inaccuracies or omissions in content, or (f) events beyond our reasonable control.

You agree to defend, indemnify and hold harmless Rejuvenate Manor (and each of their officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), from all claims, demands, losses, liabilities, costs, expenses, obligations and damages including reasonable legal fees, arising out of: (a) your use of and access to the Sites; (b) your violation of any term of these terms and conditions; (c) a breach of your representations and warranties set forth above regarding content; (d) your violation of any law or the rights of a third party (including, without limitation, any copyright, property or privacy right); or (e) any claim that any content you submitted caused damage to a third party. This indemnification obligation will survive the termination of these terms and conditions and your misuse of our website. Further, to the fullest extent permitted by law, we will not be liable for any indirect or consequential loss of any kind or loss of profits, revenue, loss of data, loss of goodwill, arising out of or related to the Sites or your use (or non-use) thereof, regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability to you (or anyone claiming through you) exceed two hundred dollars ($200.00).

APPLICABLE LAW AND JURISDICTION

All purchases are subject to the laws of the Commonwealth of Australia, and the State of Queensland. By purchasing Products or Treatments from us you submit to the jurisdiction of the courts of Australia and the State of Queensland, and you agree that any legal action will only be commenced in these forums.

GENERAL

If any provision of these terms and conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect. No waiver of any term of these terms and conditions shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these terms and conditions shall not constitute a waiver of such right or provision.

INTERPRETATION

Rejuvenate Manor”, “we”, “our” or “us” refers to the business entity operating under that name and any related entities where applicable.

Rejuvenate Clinic ABN: 38 655 686 507
CLY Skin & Beauty ABN: 58 757 925 396
The Bronzed Collective ABN: 97 876 037 941
Studio Saval ABN: 29 793 310 133
Devyani ABN: 12 611 465 266

“Products” means any skincare, beauty, or related retail items offered for sale by independent practitioners or businesses operating within Rejuvenate Manor; and “Treatments” means any services provided by those independent practitioners or businesses, including but not limited to aesthetic, beauty, health, and wellness services offered from time to time.